The Truth about Leadership: The No-fads, Heart-of-the-Matter Facts You Need to Know by James M. Kouzes & Barry Z. Posner

Author:James M. Kouzes & Barry Z. Posner [Kouzes, James M.]
Language: eng
Format: epub, mobi
Publisher: Wiley
Published: 2010-07-16T04:00:00+00:00

When there is an information vacuum, people will make up their own answers. And these answers are more likely to be negative and cynical than to be the truth. Waiting to disseminate information is often justified as a desire to gather more certain and complete information, but waiting often contributes to distrust. “I wonder what they are not telling me?” you may ask yourself. Or you say, “I wonder why they are not telling me about it? They must have something to hide.”

CHA, a U.K.-based consultancy, found that 90 percent of employees who are kept fully informed are motivated to deliver added value by staying with a company longer and working harder, while 80 percent of those who are kept in the dark are not. In addition, they reported that organizations with effective communication are 4.5 times more likely to report high levels of employee engagement, and companies with high levels of communication effectiveness are 20 percent more likely to report lower turnover rates than their competitors.10

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.